Privacy & Data Protection Policy 

Angel & Eagle Global Rescue Services is committed to protecting the privacy of individuals who visit our website or enroll in our training programs. This Privacy Policy explains how we collect, use and safeguard your personal information.

 

Information We Collect 

We may collect personal information including but not limited to: 

·       Full name 

·       Email address 

·       Phone number 

·       Course registration details 

·       Payment and billing information 

 

How We Use Your Information 

Your information is used to: 

·       Register you for AHA training courses 

·       Process online payments 

·       Communicate course details, updates, and certification information 

·       Maintain internal records and improve our services 

·       Comply with legal and regulatory obligations 

 

Payment Processing 
All online payments are processed securely through third-party payment processors such as GlobalPay. Angel & Eagle Global Rescue Services does not store debit or credit card details on its servers. 

 

Data Protection Policy 

We implement reasonable security measures to protect your personal data against unauthorize access, altercation, or disclosure. 

 

Angel & Eagle Global Rescue Services Limited

 

RC 965479 | International training center for AHA, ASHI, CPD-accredited in Nigeria

 

Effective date: 2 January 2013

Date of Last Review: 2 January 2026

Date on Document: 2 January 2026

Approved by: Dr. Hassan Adelakun (Managing Director & Training Centre Coordinator)

 

1. Purpose

Commitment to safeguarding personal data in line with laws and best practices. Governs collection, use, storage, disclosure, and security for clients, learners, employees, partners, and contractors.

 

2. Scope

Applies to all personal data in any form (written, electronic, verbal) across training, CPD tracking, HR, marketing (with consent), and operations. Applies to all staff, contractors, instructors, interns, trainees, and third-party providers.

 

3. Key Definitions

Personal Data, Processing, Data Subject, Data Controller, Data Processor, Sensitive Personal Data, Data Breach.

 

4. Data Protection Principles

Lawful, fair, transparent; purpose limitation; data minimization; accuracy; storage limitation; security; accountability.

 

5. Data Collected and Purposes

Learner info, employment/contractor info, medical info (with consent where applicable), communications, operational data.

Purposes: enrollment, certification, CPD tracking, communications, regulatory compliance, QA, safety, marketing with consent.

 

6. Legal Basis

Contractual obligations; legitimate interests; consent where required; statutory/regulatory compliance (Nigerian bodies).

 

7. Retention and Disposal

Retain as required by law and for service continuity (typical 5–10 years); secure disposal of physical/electronic records; regular reviews.

 

8. Security and Access

Technical, administrative, and physical safeguards; RBAC; third-party data processing agreements.

 

9. Data Subject Rights

Access, correction, erasure/restriction, data portability, withdrawal of consent, objection to processing, complaints. Contact: info@aeglobalrescue.com or md@aeglobalrescue.com; +234 811-111-2311. Respond within statutory timelines.

 

10. Roles and Responsibilities

MD/DPO: overall compliance; resources and oversight.

Departments/Instructors: implement policy; report concerns.

IT/Admin: safeguards, training, data inventories.

All staff: comply and report incidents.

 

11. Breach Policy

Immediate reporting to DPO/Management; containment, assessment, remediation, and notification as required; post-incident review.

 

12. International Transfers

Transfers allowed with appropriate safeguards (e.g., contractual clauses) where required by law.

 

13. Children and Special Data

No collection from children without appropriate basis; heightened protections for sensitive data.

 

14. Training and Awareness

Mandatory data protection training; ongoing updates and reviews.

 

15. Monitoring and Updates

Annual review or as needed; MD approval for changes.

 

16. Compliance and Consequences

Non-compliance may lead to disciplinary action and legal consequences.

 

17. Contact

Dr. Hassan Adelakun

md@aeglobalrescue.com

www.aeglobalrescue.com

Tel/WhatsApp: 0811-11-123-11

 

18. Acknowledgement

Employee/Contractor acknowledges understanding and compliance.

Third-Party Sharing
We do not sell or rent personal information. Data may be shared only with trusted third parties (such as payment processors) strictly for service delivery purposes. 

 

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

 

Contact Information

For questions regarding the Privacy Policy, contact us at: 
Email: md@aeglobalrescue.com 

Phone: +234 -811-111-2311

 

Terms & Conditions 

By accessing this website or enrolling in any training program offered by Angel & Eagle Global Rescue Services, you are agreeing to the following Terms and Conditions. 

 

Services Offered

We provide American Heart Association (AHA) programs, certifications, and emergency response education services. 

 

Course Registration 

·       Registration is confirmed ony after full payment in received.

·       Participants must provided accurate and complete information during registration 

 

Payments 

All payments are processsed via secure payment platforms such as GlobalPay. Course fees are displayed on the website and may change without prior notice. 

 

Certification

AHA certifications is issued only upon successful completion of course requirements and compliance with AHA standards. We reserve the right to deny certifications if requirements are not met. 

 

Limitation of Liability

Angel & Eagle Rescue Services shall not be liable for any indirect or consequential loss arising from participation in our program or use of our website.

 

Modifications

We deserve the right to modify these Terms & Conditions under which refunds may be granted. 

 

Refund Policy 

This refund policy outlines the conditions under which refunds may be granted 

 

Training Fees 

·       All courses are non-refundable once payment has been completed, except where stated otherwise.

·       Refunds are considered only under exceptional circumstances and at management discretion.

 

Course Cancellation by Us

If a scheduled coures is cancelled by Angel & Eagle Global Rescue Services, participants will be offered: 

·       A full refund, or 

·       The options to reschedule to another available date. 

 

Participant No-Show 

Failure to attend a scheduled training sessions withouth prior notice will result in no refund 

 

Rescheduling 

Requests to reschedule must be made at least 48-72 hours before before the training date and are subject to availability 

 

Refund Processing 
Approved refunds will be processed to the original payment methods within 5-10 business days, dependsing on the payment provider. 

 

Contact 

Refund inquiries should be send to: 
Email: md@aeglobalrescue.com